This Privacy Policy applies to realistable.com and the services we offer there (the "Service"). By using the Service, you agree to the practices described here.
01Who we are
"Realistable" is a Wisconsin limited liability company located at 10 Terrace Ct, Suite 200, Madison, WI 53718 ("Realistable," "we," "us" or "our"). We are responsible for the personal information described in this policy.
02Information you give us
Your account
When you sign up, we collect whether you are a buyer or a seller, your first and last name, your email address, your state and a password (which we store only in encrypted form). You can also add a profile photo.
Wish lists
If you post a wish list, we collect what you enter: a title and description, city, state, ZIP code and neighborhood, your price range, bedrooms, bathrooms, square footage, lot size, property type and must-have features.
Home listings
If you add a home, we collect what you enter, such as the address, price, photos, description, size, features and neighborhood.
Messages and chat requests
We store the chat requests and messages you send and receive so the conversation can take place and so you can see your history.
Notifications and contact
If you sign up to be notified about buyers in your area, we collect your name, email address and ZIP code. If you email us, we keep your message and our reply.
03Information collected automatically
- Usage and device information. Like most websites, our servers and service providers receive your IP address, browser type, device and operating system, the pages you visit and the date and time.
- Listing views. We count how many times each wish list and home listing is viewed so members can see how their listing is doing. To count each visitor only once a day, we set a small cookie for 24 hours when you view a listing. View counts are shown only as totals.
- Analytics. We use Google Analytics to understand how the Site is used, for example which pages are popular. Google Analytics uses cookies and receives information such as your IP address and browsing activity on our Site.
- Security. We use security tools, including Google reCAPTCHA on some forms and a site firewall, that process your IP address and browser information to protect against spam and abuse.
04What other people can see
Realistable works by letting buyers and homeowners find each other, so some information is visible to anyone who visits the Site:
- Your wish lists: the title, description, city, state, neighborhood, ZIP code, price range, home details and must-haves, together with your first name, last initial and profile photo.
- Your home listings: the title, description, price, photos, home details, features and general location, together with your first name, last initial and profile photo.
- Your member profile: your first name, profile photo and the wish lists you have posted.
We do not display your email address, password or messages to other members. Only you and the member you are chatting with can see your messages, although our administrators can access them when needed to keep the Service safe, enforce our Terms of Use or comply with the law.
Please do not include information in a wish list, listing or message that you don't want others to see.
05How we use your information
- To create and manage your account and show your wish lists, homes and profile.
- To match wish lists and homes and to show you match scores, market statistics and activity in your dashboard. Market statistics combine information from many listings and do not identify individual members.
- To deliver chat requests and messages between members.
- To send account emails and, if you signed up for them, notifications about buyers in your area.
- To keep the Service safe, prevent spam and fraud, and enforce our Terms, including our fair housing rules.
- To understand how the Site is used and improve it.
- To comply with legal obligations.
08How long we keep information
We keep your account information, wish lists, homes and messages for as long as your account is active. When a wish list or home is deleted, it is removed from the Site. When you ask us to delete your account, we delete or anonymize your personal information within a reasonable time, except where we need to keep it to resolve disputes, prevent abuse or meet legal obligations. Messages you sent may remain visible to the member who received them. Daily view counts are kept for 14 days.
09Your choices and rights
- Update your information at any time from your account page.
- Edit your wish lists and homes from your account page, or ask us to remove them.
- Delete your account by emailing info@realistable.com from the address on your account.
- Stop notifications by contacting us.
Depending on where you live, you may have additional rights under privacy laws, such as the right to access, correct, delete or receive a copy of your personal information, or to object to certain uses. To make a request, email us. We may need to verify your identity before responding, and we will not treat you differently for using your rights.
10Security
We use reasonable administrative, technical and physical safeguards, including encrypted connections and encrypted passwords, to protect your information. No website or storage system is completely secure, so we cannot guarantee absolute security. Please use a strong, unique password.
11Children
Realistable is intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has given us information, contact us and we will delete it.
12Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the effective date above. If a change is significant, we will take reasonable steps to let members know.
13Contact us
Questions or requests about your privacy? Get in touch.
10 Terrace Ct, Suite 200
Madison, WI 53718